Skills & Competencies for Sales Representative II

Sales Representative II job profile

JOB SUMMARY for Sales Representative II

Develops new prospects and interacts with existing customers to increase sales of an organization's products and/or services.

JOB RESPONSIBILITIES for Sales Representative II

Works with customers to find what they want, create solutions and ensure a smooth sales process. A certain degree of creativity and latitude is required.

Sales Representative II SALARY RANGE

BASE 50%
$78,367
TOTAL 50%
$95,976
Job Level
P02
Job Code
SM15000224
Education/Degree
Bachelor's Degree
Reports To
Supervisor or Manager

Sales Representative II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Sales Representative II skill and competencie below to view definitions.

10 general skills or competencies (Job family competencies) for Sales Representative II

1 Job Family Competencies – Customer Acquisition
Proficiency Level -3
Skill definition-Attracting and converting new customers for our business.
Level 1 Behaviors
(General Familiarity)
Documents the best practices used in customer acquisition strategies.
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Level 2 Behaviors
(Light Experience)
Tracks market needs, industry trends, and competitive dynamics in customer acquisition.
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Level 3 Behaviors
(Moderate Experience)
Performs customer analyses to make acquisition offers and maximize customer acquisition volume.
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Level 4 Behaviors
(Extensive Experience)
Oversees customer acquisition funnel to improve the effectiveness of attracting customers.
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Level 5 Behaviors
(Mastery)
Stays abreast of new digital acquisition trends and customer channels to generate revenue growth.
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2 Job Family Competencies – Cold Calling
Proficiency Level -2
Skill definition-Prospecting techniques used in search of potential customers and to boost sales.
Level 1 Behaviors
(General Familiarity)
Lists the new tools and techniques required to perform successful cold calling.
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Level 2 Behaviors
(Light Experience)
Tracks all the records in cold calling and sales prospecting.
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Level 3 Behaviors
(Moderate Experience)
Maintains partnerships with clients through cold calling.
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Level 4 Behaviors
(Extensive Experience)
Provides training to employees on cold calling and outreach tactics to enhance their performance.
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Level 5 Behaviors
(Mastery)
Establishes the latest and effective cold calling strategies from basic research to follow-up.
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3 Sales Representative II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Sales Representative II
Proficiency Level - 4
5 Competency for - Sales Representative II
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Sales Representative II

1 Core Competencies – Self-Motivation
Proficiency Level -3
Skill definition-Ability to identify one's own strengths, set goals and work hard in achieving goals, standards, and targets without external rewards or punishments.
Level 1 Behaviors
(General Familiarity)
Explains the importance of self-motivational skills in our workplace.
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Level 2 Behaviors
(Light Experience)
Seeks recommendations and advice to improve future work processes and refine own competency gaps.
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Level 3 Behaviors
(Moderate Experience)
Encourages self to keep learning and acquiring knowledge on industry trends or skillset development.
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Level 4 Behaviors
(Extensive Experience)
Recognizes employees' achievements and milestones with word praises to encourage continued performance.
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Level 5 Behaviors
(Mastery)
Stays current in new reward schemes to boost our employee's competitiveness and retain top talents.
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2 Core Competencies – Time Management
Proficiency Level -3
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Explains the importance of time management in driving the overall productivity of our business.
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Level 2 Behaviors
(Light Experience)
Employs the 80-20 rule to avoid perfectionism and minimize time-wasting.
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Level 3 Behaviors
(Moderate Experience)
Handles workplace obstacles to maintain focus and manage time efficiently.
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Level 4 Behaviors
(Extensive Experience)
Manages teams in streamlining work-related tasks to prioritize highest value tasks firsts.
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Level 5 Behaviors
(Mastery)
Keeps current on the latest working models on time management to drive organizational productivity.
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3 Sales Representative II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Sales Representative II
Proficiency Level - 4
5 Competency for - Sales Representative II
Proficiency Level - 5

Summary of Sales Representative II skills and competencies

There are 0 hard skills for Sales Representative II.
10 general skills for Sales Representative II, Customer Acquisition, Cold Calling, Field Sales, etc.
11 soft skills for Sales Representative II, Self-Motivation, Time Management, Initiative, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Sales Representative II, he or she needs to be skilled in Self-Motivation, be skilled in Time Management, and be skilled in Initiative.

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